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Frequently asked questions
Everything you need to know about Replēn — our formulas, shipping, and returns.
Products & routine
Are Replēn products suitable for sensitive skin?
Yes — our formulas are designed with sensitive and reactive skin in mind, using gentle, hydrating ingredients. As with any new product, we recommend patch testing first, and discontinuing use if irritation occurs.
Can I use the Jelly Serum every day?
Yes. The Bioactive Prebiotics Jelly Serum is designed for daily use, morning and evening, after cleansing and before moisturiser.
Can I use the Face Mist over makeup?
Yes — the Microbiome Prebiotics Face Mist can be used over makeup as a refreshing hydration boost. Mist lightly and allow it to absorb.
What order should I use the products in?
A simple guide: Cleanser → Mist → Serum → Moisturiser. Apply lightest textures first and richer textures last.
Are your products vegan and cruelty-free?
Our products are formulated to be vegan and are not tested on animals. If you have a specific ingredient question, contact us at hello@replenskin.com.
Shipping & returns
Do you offer free shipping?
Yes — we offer free standard shipping on orders all orders.
What is your return policy?
If you're not happy, contact us within 30 days of delivery and we'll help with a return or exchange where eligible. Please see our returns policy for full details.
Still have a question?
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